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W201
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  • W201
  • W201
  • W201

W201

Becke W201 is a dual-band Wi-Fi IP phone with HD voice, 2 SIP lines, 6-way conferencing, and SIP compatibility—ideal for SMBs and flexible office deployments.
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  • The Becke W201 represents a powerful combination of value, performance, and convenience in modern business communication. Designed as part of the Becke W20 Series, this IP phone is a cost-effective yet feature-rich communication endpoint tailored for small to medium businesses, corporate offices, branch locations, and enterprises seeking reliable Voice over IP (VoIP) solutions. Built on industry-standard SIP protocols, equipped with modern Wi-Fi connectivity, and armed with essential telephony and collaboration features, the W201 enables seamless, efficient, and crystal-clear business communication.


    1. Overview: A Smart Choice for Business Communication

    The Becke W201 Entry Level IP Phone is engineered to deliver professional voice communication with simplicity and cost-efficiency. It belongs to the W20 family of business IP phones from Becke — a leading global provider of IP communication devices and IoT-enabled communication solutions.
    Targeted at businesses that require dependable desk phones with modern networking capabilities, the W201 is particularly suited for environments where flexibility and mobility are essential. It bridges traditional office telephony with modern wireless connectivity, enabling users to communicate without being tethered to Ethernet cabling.


    2. Elegant and Functional Physical Design

    The W201 demonstrates Becke’s commitment to ergonomic and user-friendly design. Its physical profile is crafted with a focus on simplicity, reliability, and ease of use:

    • Professional Aesthetic: The device features a sleek, compact body in a classic business-ready finish that fits seamlessly into modern offices, call centers, reception desks, or telework setups.
    • Intuitive Key Layout: Traditional button layout with a full numeric keypad, navigation keys, and function buttons for common tasks such as redial, hold, transfer, and voicemail access ensures quick and logical operation even for users new to IP phones.
    • Compact Display: The W201 includes a 2.3-inch dot-matrix display with a resolution of 132×64 pixels, providing clear visibility of call status, extension information, menu navigation, dialed numbers, and service prompts.
    • Robust Build: Engineered for daily use, the phone is durable and resilient enough for high-traffic business environments.

    The aesthetic and tactile design reduce operational friction, enabling users to focus on productivity rather than navigating complex interfaces.


    3. Cutting-Edge Wireless Connectivity

    One of the defining features of the W201 is its built-in dual-band Wi-Fi support, which operates on both 2.4 GHz and 5 GHz Wi-Fi bands.
    This built-in wireless capability unlocks a host of deployment advantages:

    • Flexible Installation: Unlike traditional desk phones that require Ethernet cabling, the W201 can connect to corporate networks wirelessly, dramatically simplifying installation and workspace layouts.
    • Mobility and Scalability: IT administrators can deploy W201 units anywhere within Wi-Fi coverage — ideal for dynamic office environments, temporary workstations, shared desks, and hybrid workspaces.
    • Dual-Band Advantage: Support for both 2.4 GHz and 5 GHz Wi-Fi bands ensures compatibility with older and newer wireless infrastructures, offering greater flexibility for network planning and optimizing performance based on site conditions.

    The dual-band Wi-Fi capability represents a significant advantage in modern network environments where wired drops may be limited or unavailable.

    W201 Dual-Band Wi-Fi Connectivity


    4. SIP Standards and Unified Communications Compatibility

    As a SIP-based IP phone, the W201 supports Session Initiation Protocol (SIP) — the global standard for VoIP communications. This ensures broad interoperability with virtually all modern IP PBX systems, cloud telephony platforms, softswitches, and Unified Communications (UC) infrastructures.
    Key communication protocols and interoperability features include:

    • SIP 2.0: Native support for standard SIP signaling ensures seamless integration with IP PBXs like 3CX, Asterisk, BroadSoft, Elastix, and others.
    • Flexible Provisioning: The phone supports standard device provisioning mechanisms — enabling remote configuration and bulk deployment via TR-069, HTTP/HTTPS, FTP/TFTP, and similar protocols (depending on system support).
    • Network Protocols: The phone supports DHCP for automatic network configuration and features such as VLAN tagging, 802.1x security, and QoS (Quality of Service) prioritization to ensure robust deployment in enterprise environments (noted from series info).

    This level of interoperability and support ensures the W201 can be deployed in virtually any modern business telephony environment without compatibility concerns.


    5. Multi-Line Support and Conferencing

    Despite being positioned as an entry-level phone, the W201 supports two independent SIP lines.
    This multi-line capability offers significant business value:

    • Parallel Line Management: Users can register two separate SIP accounts — useful for handling multiple phone numbers, extensions, or shared departmental lines.
    • Simultaneous Call Handling: With dual SIP registrations, users gain flexibility in juggling concurrent calls, expanding productivity in busy office roles, reception desks, or shared communication environments.
    • Six-Way Audio Conferencing: The phone supports a 6-way audio conference mode — enabling users to bring multiple participants into a call without requiring external conferencing systems. This capability supports effective team collaboration and internal communication.

    W201 Product Image

    These communications features reinforce the phone’s ability to support efficient collaboration and internal communication workflows.


    6. High-Definition Audio Quality

    Audio fidelity is a cornerstone of effective business communication. The Becke W201 delivers high-definition (HD) audio that ensures conversations are clear, natural, and intelligible.
    Key audio technologies include:

    • Wideband Voice Codecs: The phone supports modern wideband codecs (such as Opus and G.722), delivering richer frequency response and reducing the muffled or distant sound often associated with narrowband codecs. Wideband codecs make voice communication sound more like in-person conversation.
    • Acoustic Echo Cancellation (AEC): Advanced echo cancellation ensures that audio feedback and echo effects are minimized, even in hands-free mode.
    • Noise Reduction: Built-in noise mitigation supports stable voice transmission even in environments with background noise — crucial in open office settings or small workplaces.
    • Full-Duplex Speakerphone: Enables both sides of a call to communicate simultaneously without clipping or audio distortion — a key benefit for hands-free operation.

    Together, these features establish the W201 as an effective audio communication tool for professional environments, ensuring clear and natural speech transmission for users.


    7. Intuitive User Interface and Call Control

    The W201 offers a straightforward yet powerful user interface that supports essential call control and telephony features:

    • Navigation Keys: Dedicated buttons for navigation (up, down, OK) simplify menu access and option selection.
    • Soft Keys: Context-sensitive soft keys displayed on the screen allow users to interact with phone functions based on current call state (e.g., conference, transfer, hold).
    • Function Keys: One-touch access to common features such as hold, transfer, redial, mute, speakerphone, and voicemail streamline everyday communication tasks.
    • Call Logs: Navigation through recent calls (missed, dialed, received) helps users quickly place return calls or track communications history.
    • SMS/Message Waiting Indicator (MWI): Visual notification of voicemail or messages improves responsiveness to communications.

    The straightforward interface minimizes training requirements and enables users to efficiently manage their calls without confusion or delay.


    8. Flexible Deployment and Power Options

    Although Wi-Fi is the primary connectivity advantage of the W201, the phone generally supports flexible deployment options that suit different network and power environments. Depending on models in the W20 family, Becke phones typically include:

    • Dual Network Connectivity: Both Wi-Fi and Ethernet (when applicable) ensure connectivity even if wireless networks are unavailable.
    • Power Over Ethernet (PoE) Compatibility: Many W20 Series models can leverage PoE (specifically variants with “P” suffix), enabling both network connectivity and electrical power over a single Ethernet cable — reducing clutter and avoiding separate power adapters (note: this applies to models with PoE specification).

    Although the specific W201 focuses on Wi-Fi, it can also be part of a broader deployment plan where wired and wireless endpoints coexist, providing maximum flexibility for office setups.


    9. Security and Network Management

    Business telephony must maintain integrity and security. SIP phones like the W201 support modern networking standards, including encryption of signaling and media (such as TLS and SRTP when supported by the PBX infrastructure), secure network authentication, and support for enterprise network security policies.
    Additional network features often include:

    • VLAN Support: Ensures voice traffic can be segregated from general data traffic on managed switches to enhance Quality of Service and reduce congestion.
    • 802.1x Authentication: Enables network access control based on port authentication, improving security when deployed on corporate networks.
    • QoS Prioritization: Ensures voice packets receive priority over lower-priority traffic, reducing jitter and improving voice quality.

    These features help IT administrators maintain a secure, well-regulated telephony infrastructure.

    W201 WIFI IP Phone-Becke Telcom


    10. Business Value and Ideal Use Cases

    The Becke W201 delivers strong business value through its cost-effective pricing, advanced communications capabilities, and flexible deployment:

    Ideal Use Cases

    Small and Medium Businesses (SMBs):

    •         Companies seeking modern VoIP communication without heavy infrastructure investments.
    •         Offices where wired network infrastructure is limited or Wi-Fi-only deployment is preferred.

    Branch Offices and Remote Locations:

    •         Satellite offices, pop-up offices, and temporary workspaces that need professional telephony without cable drops.

    Hot Desk and Flexible Work Environments:

    •         Shared desk spaces where employees move frequently and require quick, wireless connectivity to communication systems.

    Reception and Shared Lines:

    •         Receptionists and administrative staff handling multiple incoming lines with quick access to call control features.

    Enterprises with Hybrid Connectivity:

    •         Organizations that want a mix of wired and wireless IP phones while maintaining SIP interoperability across platforms.

    11. Summary of Key Features

    To summarize, the Becke W201 Entry Level IP Phone delivers:

    • Dual-band Wi-Fi Connectivity: Convenient wireless deployment on both 2.4 GHz and 5 GHz bands.
    • Professional SIP Telephony: Built-in SIP support for seamless IP communication.
    • HD Voice Quality: High-definition audio and noise reduction for clear calls.
    • Multi-Line Support: Support for two SIP accounts and six-way conferencing.
    • Intuitive User Interface: Simple yet powerful navigation and functional keys.
    • Flexible Deployment: Wireless operations complement traditional wired enterprise environments.
    • Scalable for Business Growth: Suitable for SMBs, branches, hybrid office spaces, and more.

    12. Conclusion

    The Becke W201 Entry Level IP Phone delivers a perfect blend of cost efficiency, wireless flexibility, SIP interoperability, and professional telephony features. As part of the broader W20 Series, it provides businesses with the freedom to deploy reliable voice communication endpoints in virtually any environment — from modern Wi-Fi offices and remote sites to traditional desk setups that demand simplicity without compromising functionality. With HD audio, multi-line support, intuitive UI, and dual-band connectivity, the W201 is a smart choice for organizations looking to elevate their communication infrastructure while maintaining operational efficiency and budget control.

  • Product Overview

    • Cost-effective multi-function SIP phone designed for enterprise business communication, delivering efficient and high-quality audio communication experience
    • Equipped with a 2.3-inch 132x64 pixel backlit dot-matrix LCD display
    • Supports 2 SIP lines and 6-way audio conference for flexible business communication
    • Features HD voice on both handset and speakerphone, with rich audio codec support
    • Configured with dual 10/100 Mbps Ethernet bridged ports (1 for network, 1 for PC bypass); PoE function is integrated only for W201P (complies with IEEE802.3af standard)
    • Supports EHS wireless headset (Poly/Jabra compatible with dedicated EHS cables)
    • Two optional installation methods: desktop stand (45°/50°) and wall mountable
    • Rich call and management functions, compatible with IPv4/IPv6 dual stack and multiple VPN protocols

    Core General Specifications

    • 2 SIP Lines for dual-line communication
    • HD Voice support for handset and speakerphone
    • PoE Enabled: only W201P (IEEE802.3af compliant); W201 supports external power supply only
    • Display: 2.3-inch 132x64 pixel graphical LCD with backlight
    • Call Modes: Handset / Hands-free / Headset
    • Installation: Desktop Stand (default) / Wall mountable (optional)
    • Power Supply: Optional external power adapter; PoE for W201P only

    Phone Functions & Features

    Basic Contact & Customization

    • Local Phonebook: 1000 entries; Remote Phonebook (XML/LDAP): 1000 entries
    • Blocked List/Allowed List for call access control
    • Screen saver, customizable Boot Logo and Incoming Call Ringtone
    • XML Browser, Action URL / Active URI, uaCSTA support

    Call & Voice Features

    • Voice Message Waiting Indication (VMWI), server-based Voice Message
    • 6-way Audio Conference, Hot Line, Direct IP call (without SIP proxy)
    • Caller ID Display, Speed Dial, Redial, Predial, Call Back
    • Anonymous Call (Hide Caller ID) / Ban Anonymous call
    • Do-Not-Disturb (DND) / Timed DND, Auto-Answering, SIP SMS
    • Call Hold / Resume, Call Waiting, Intercom, Multicast
    • Call Forward (Always/Busy/No Answer), Call Transfer (Attended/Unattended)
    • Call Parking/Pick-up (function depends on server support)
    • Call Completion/Auto Redial, Fuzzy Search Call for quick contact lookup

    Advanced Functional Support

    • Programmable Softkeys for personalized operation
    • Network Time Synchronization, time Plan (timed reboot/timed forward/timed upgrade/timed config)
    • Action Plan, Dial Plan, Primary and Backup SIP Servers, Default Ext Line
    • Hot Desking for flexible office use, Hidden DTMF, Ring From Headset
    • Support server-based Recording, Poly/Jabra wireless headset (via dedicated EHS cables: Poly APD-80 /  EHS20)
    • Mute / Unmute (Microphone), 3 Volume Control keys (Up/Down/Mute with red LED indicator)

    Audio Specifications

    • HD Voice: HD handset and HD speaker for high-fidelity communication
    • Wideband ADC/DAC with 16KHz sampling rate
    • Narrowband Codec: G.711a/u, G.723.1, G.726, G.729, G.729A, G.729B, G.729AB, iLBC
    • Wideband Codec: G.722, Opus
    • Full-duplex Acoustic Echo Canceller (AEC) for echo-free communication
    • Voice enhancement technologies: Voice Activity Detection (VAD) / Comfort Noise Generation (CNG) / Background Noise Estimation (BNE) / Noise Reduction (NR) / Automatic Gain Control (AGC)
    • Packet Loss Concealment (PLC), Dynamic Adaptive Jitter Buffer for stable audio under poor network conditions
    • DTMF Support: In-band, Out-of-Band (RFC2833/ SIP INFO)
    • VQM voice quality monitoring for real-time audio quality tracking

    Network Specifications

    • Dual 10/100 Mbps Ethernet bridged RJ45 ports (1 for Network, 1 for PC bypass)
    • IP Mode: IPv4 single stack / IPv6 single stack / IPv4&IPv6 dual stack
    • IP Configuration: Static IP / DHCP / PPPoE
    • Network Access Control: 802.1x
    • VPN Support: L2TP / OpenVPN for secure remote access
    • VLAN, LLDP, QoS for optimized network transmission
    • DNS-SRV (RFC 3263), Redundant Servers support for high availability
    • Agent function, Https Mutual Authentication for secure management
    • Network Firewall for network security protection

    Supported Protocols & Encryption

    • SIP Protocols: SIP v1 (RFC2543), SIP v2 (RFC3261)
    • Transmission Protocols: UDP/TCP/TLS, RTP/RTCP/SRTP (Optional/Compulsory)
    • Network Protocols: STUN, DHCP/SNTP, IPv6, LLDP/L2TP, PPPoE, 802.1x/ 802.1p/Q, OpenVPN, TR-069, FTP/TFTP/HTTP/HTTPS
    • Encryption: AES128 & AES256 for data security
    • Deployment Protocols: PNP/TR-069, DHCP OPT66/SIP

    Physical Specifications

    Keypad & Interfaces

    • Keypad: 33 keys in total, including 4 Soft-keys, 9 Function keys (Hold/Transfer/Voice message/Conference/Phonebook/MWI/Headset/Redial/Hands-free), 4 Navigation keys, 1 OK key, 12 Standard Phone Digits keys, 3 Volume Control keys
    • Interfaces: 1×RJ9 (Handset), 2×RJ45 (Network / PC), 1×Security Slot
    • Indicator Lights: 1×Red LED Status Indicator, 1×Red LED for Microphone Mute

    Accessories

    • 1×Standard RJ9 Handset Wire, 1×1.5M CAT.5E Ethernet Cable, 1×Desktop Stand

    Dimensions & Weight

    • Device Dimensions:< >Desktop Stand (45°): 169x201.1x177.4mmDesktop Stand (50°): 169x191.9x185.8mmWall mountable: 169x120.1x213.7 mmPackaging Dimensions: Gift Box:250x220x55mm; Outer CTN (10 PCS):460x300x270mm
    • Weight (per carton, 10 PCS):< >N.W/CTN: W201 - 8.88kg, W201P - 8.83kgG.W/CTN: W201 - 9.68kg, W201P - 9.63kgColor: Black

    Power Specifications

    • Power Supply Options: DC5V / 0.6A via power adapter; PoE (W201P only)
    • Power Adapter: Input:100-240VAC~50/60Hz, Output:5V/0.6A
    • PoE: Complies with the IEEE802.3af standard (W201P only)
    • Power Consumption:< >Adapter supply: 0.8~1.29WPoE supply (W201P): 1.25~1.86WWorking Temperature: 0~45℃
    • Working Humidity: 10~95%

    Deployment & Management

    • Multiple deployment methods: PNP/TR-069, FTP/TFTP/HTTP/HTTPS, DHCP OPT66/SIP
    • Web Management Portal for intuitive remote and local configuration
    • Web-based Packet Dump for network fault diagnosis
    • Data import/export: Configuration Export / Import, Phonebook Import/Export
    • Firmware Upgrade (Online Upgrade supported) for function optimization
    • Syslog for system status tracking and fault troubleshooting
    • Screenshot function for easy operation and fault recording
    • Network Firewall for enhanced network security
  • Name                Download Link
                    DatasheetDownload
                    User ManualDownload

         


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common problem

Q

What is ATEX?


A

ATEX is the abbreviation of ATmosphères EXplosibles, a set of European Union (EU) directives and standards that regulate equipment and protective systems intended for use in potentially explosive atmospheres.
These standards are designed to ensure that machinery, electrical devices, and related components do not become ignition sources in environments where flammable gases, vapors, mists, or combustible dusts may be present. ATEX applies to both equipment manufacturers within the EU and those exporting products to the EU market.

Q

What is IECEx?


A

IECEx is the abbreviation of the IEC System for Certification of Equipment for Use in Explosive Atmospheres. It is an international certification system developed and managed by the International Electrotechnical Commission (IEC), aimed at facilitating the global trade of equipment and components used in potentially explosive environments.
The core objective of the IECEx system is to establish a unified set of standards and certification procedures that are recognized worldwide. This eliminates the need for manufacturers to obtain multiple separate certifications for different markets, thereby reducing technical barriers to trade and ensuring product safety consistency across regions.

Becke Telcom specializes in industrial explosion-proof comms for rail, tunnel, oil & gas, and marine sectors, offering PAGA, SOS, and IP telephones with integrated PA, intercom, and calling.


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